Monthly Archives: January 2011

Two-minute case study: M&A Forces Call Center Integration, Mashups to the Rescue

Posted on January 20, 2011 by convertigoems

We’re trying something new. Rather than take up a bunch of screen space with the usual white paper mumbo jumbo, we’re going a few case studies and boil them down to very short blog posts and then point you to … Continue reading →

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Forbes to CIOs: Discover the value of enterprise data

Posted on January 11, 2011 by convertigoems

Welcome to 2011, where, to paraphrase several leading analyst firms, nothing in IT that we don’t already know about will boom in the next 12 months. How boring is that? When we looked at the usual predictions from industry analyst … Continue reading →